address different famility members for technical alarms vs. Rooms could be used as “alarm groups” or group communication channels (e.g.
Matrix has a public API and independent from a specific client - there are already various ones for Web, Desktop and Mobiles.Matrix is Open Source so by definition you could run your own instance and get data sovereignty out-of-the box it gets more and more adapted in the market.I think there is a viable option, which came into my mind after the last comments: A hosted Matrix instance as part of.
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